Privacy Policy 🔐

🗂️ What Information We Collect

When You Register:

• Your name (gotta know who wins the millions!)
• Email address (for important stuff only)
• Phone number (optional, but handy for big wins)
• Date of birth (sorry kids, 18+ only!)
• Address (required by law for gambling sites)

When You Play:

• Your lottery selections and tickets
• Transaction history (deposits, withdrawals, wins)
• Playing patterns (helps us spot problem gambling)
• Device info (for security purposes)

Automatic Collection:

• IP address (for geolocation - Aussies only!)
• Browser type and device info
• Cookies (the digital kind, not Tim Tams 🍪)
• Site usage data (what pages you visit)

🎯 Why We Need This Info

Here's the honest truth about why we collect your data:

• To create and manage your account
• To process your lottery entries
• To pay out your winnings (the fun part! 💰)
• To verify you're 18+ and in Australia
• To prevent fraud and money laundering
• To provide customer support
• To comply with gambling regulations
• To identify problem gambling behaviors

🛡️ How We Protect Your Data

We're not mucking around when it comes to security:

• 256-bit SSL encryption (bank-level security)
• Secure servers in Australia
• Regular security audits
• Staff training on data protection
• Two-factor authentication available
• PCI DSS compliant payment processing

🤝 Who We Share With

We only share your info when absolutely necessary:

• Payment processors - To handle transactions securely
• Gaming regulators - Required by law
• Law enforcement - Only with valid legal requests
• Identity verification services - To confirm you're really you
• Auditors - To ensure we're playing by the rules

Note: All third parties are contractually bound to protect your data!

🍪 Cookie Policy

Yeah, we use cookies. Here's why:

• Essential cookies - Keep you logged in
• Security cookies - Protect against fraud
• Preference cookies - Remember your settings
• Analytics cookies - Help us improve the site

You can disable cookies in your browser, but some features might not work properly!

✅ Your Rights

It's YOUR data, so you have rights!

• Access - Request a copy of your data anytime
• Correction - Fix any mistakes in your info
• Deletion - Ask us to delete your account
• Portability - Get your data in a portable format
• Opt-out - Unsubscribe from marketing emails
• Restriction - Limit how we use your data

To exercise any of these rights, just email us at privacy@lottoaustralia.com.au

📧 Marketing Communications

We might send you:

• Jackpot alerts (wouldn't want you to miss out!)
• Special promotions and bonuses
• New game announcements
• Win notifications (the best emails!)

Don't want these? No worries! Click unsubscribe in any email or update your preferences in your account.

🌏 International Transfers

Your data stays in Australia! We don't transfer your personal information overseas unless:

• You specifically request it
• It's required by law
• You're accessing our site from overseas

⏰ How Long We Keep Your Data

We keep your info for:

• Active accounts - As long as you're playing
• Closed accounts - 7 years (legal requirement)
• Transaction records - 7 years
• Marketing data - Until you opt out

👶 Children's Privacy

Our site is strictly 18+. If we find out someone under 18 has registered, we'll close the account immediately and delete all data. No exceptions!

🔄 Policy Updates

We might update this policy occasionally. If we make big changes, we'll:

• Email you about the changes
• Show a notification when you login
• Give you 30 days notice for major changes

📞 Contact Us

Questions about privacy? We're here to help!

Email: privacy@lottoaustralia.com.au

Phone: 1300 WINCRYSTAL (1300 568 862)

Mail: Privacy Officer
wincrystalquest
Level 15, 123 Collins Street
Melbourne VIC 3000