Play Responsibly 🛡️
At wincrystalquest, we want you to have fun - but we also want you to play smart and stay in control.
⚠️ Gambling Problem?
Call the National Gambling Helpline NOW
1800 858 858
Free, confidential support available 24/7
Our Commitment to You
Look, we get it - playing the lottery is exciting! The thrill of maybe winning big is what makes it fun. But we also know that for some people, it can become a problem. That's why we're dead serious about responsible gaming.
We've built tons of tools to help you stay in control, and we actively encourage you to use them. No judgement, just support! 💙
Tools to Keep You Safe
Time Limits
Set daily or weekly limits on how long you play. When time's up, we'll remind you to take a break!
Deposit Limits
Control how much you can deposit daily, weekly, or monthly. Change it anytime (decreases are instant!).
Self-Exclusion
Need a break? Exclude yourself for 24 hours, 7 days, or longer. We'll block your access completely.
Reality Checks
Get regular pop-ups showing how long you've been playing and how much you've spent.
Cool-Off Period
Take a breather! Set a cool-off period where you can login but can't play or deposit.
Activity History
Track all your playing history, wins, losses, and deposits in one place. Knowledge is power!
🤔 Quick Self-Check
Ask yourself honestly:
- ✓ Do you play with money you can afford to lose?
- ✓ Do you set limits before you start?
- ✓ Can you walk away when you're losing?
- ✓ Is playing still fun for you?
If you answered NO to any of these, it might be time to talk to someone.
Warning Signs to Watch For
- Spending more than you planned (we've all been there, but if it's regular...)
- Chasing losses - trying to win back what you've lost
- Lying to family or friends about how much you play
- Feeling anxious or stressed about your gambling
- Borrowing money to gamble (big red flag! 🚩)
- Neglecting work, family, or other responsibilities to play
- Thinking about gambling all the time
- Feeling like you NEED to play rather than WANT to play
Get Help - It's Easier Than You Think!
🆘 Gambling Help Online
Free, professional support via online chat, email, or forums.
Website: www.gamblinghelponline.org.au
Live Chat: Available 24/7 - real counsellors, not bots!
📞 National Gambling Helpline
Speak to someone who understands. Free and confidential.
Phone: 1800 858 858 (24/7)
No judgement, just help when you need it most.
👥 Gamblers Anonymous
Connect with others who've been where you are.
Website: gaaustralia.org.au
Find meetings near you or join online sessions.
🏥 Financial Counselling
Free help managing gambling debts and financial stress.
National Debt Helpline: 1800 007 007
They've seen it all - no situation is too messy!
Tips for Healthy Play
🎯 The Golden Rules
- Set a budget - Decide how much you can afford to lose BEFORE you start
- Set a time limit - Use your phone alarm if needed!
- Never chase losses - Tomorrow is another day
- Don't play when emotional - Angry, sad, or drunk = bad decisions
- Balance is key - Make sure gambling isn't your only hobby
- Take regular breaks - Get up, stretch, grab a coffee
- Remember the odds - The house always has an edge
- It's entertainment - Not a way to make money!
For Family & Friends
Worried about someone you care about? Here's how you can help:
- 💬 Start a conversation - choose a calm moment, not during an argument
- ❤️ Show you care - "I'm worried about you" works better than accusations
- 👂 Listen without judging - let them talk
- 📚 Get informed - understand problem gambling better
- 🤝 Offer support - help them find professional help
- 🛡️ Protect yourself - don't enable their gambling or lend money
Remember: Asking for Help is STRONG, Not Weak! 💪
Thousands of Aussies get help every year and turn their lives around. You can too!
Call for Help Now: 1800 858 858
